Telehealth, sometimes called telemedicine, is a way to access healthcare without attending appointments in person. It uses communications technologies such as phone calls, video appointments, or secure online systems. Telehealth can be used to:
Telehealth can support access to care while reducing the physical and practical challenges of attending appointments in person. While in-person appointments are sometimes necessary, telehealth may:
Telehealth is not suitable for every person or provider. It may be less helpful when a physical examination or hands-on care is needed. Other factors may also affect how well telehealth works, including:
Telehealth is often one part of a wider approach to care. In-person appointments may still be needed.
You can access telehealth through:
If you are unsure whether telehealth is right for you, speak to a healthcare professional. They can help you decide what approach best supports your needs. They can also explain how to book and what to expect.
