Yes. We are hearing and acknowledging the experiences being shared.
Many people in the EDS and HSD community have faced delays, dismissal, or difficulty accessing appropriate care in multiple hospitals around the globe.
This work is being done because of those gaps. The goal is to help improve how systems respond, so people are recognized earlier, supported more effectively, and able to access coordinated care.
But we know that improving care requires more than academic or clinical expertise. It also requires listening to the people living with these conditions. This new Model of Care is being developed alongside the community. Lived experience is essential in understanding where care is falling short, what barriers people face, and what needs to change.
That is why we are hosting a series of Listening Labs this June, which are structured virtual sessions where people living with EDS and HSD can share experiences of navigating healthcare systems.
These discussions will help shape the Model of Care, so it reflects real-world needs as well as evidence and clinical knowledge. Learn more about the Listening Labs here.
If you’ve had a negative experience with a specific healthcare system, we encourage you to raise your concerns directly with that institution so they can review and address them appropriately.